We make change happen. We get strategy done. We shape change leaders. We build great teams. We are Leading Change!
This page describes WHO we are, WHAT we do, and HOW we do it.
WHO we are
Mark BouchManaging Director
Mark is an experienced and successful management consultant specialising in strategy development, deployment and delivery, or the business of ‘getting important things done’. He is passionate about helping organisations, teams and leaders to thrive in dynamic and complex environments. He has 35 years of experience combining Army operational leadership and strategic planning roles with a second career in consulting. As a consultant, he has designed and delivered high impact programmes bridging the gap between strategy and results in leading companies such as Pfizer, Diageo, Celgene, LVMH, AstraZeneca, Autotrader, Compass Group, Syneos Health and Mercedes AMG Petronas F1. Although he’s a strategic adviser Mark always remains an operator at heart, and likes to get his hands dirty developing and implementing pragmatic solutions to help organisations to succeed and grow. He is a keen skier, marathon canoeist with three Devizes to Westminster race completions to his name and he is Chairman of Trustees of a local canoe club.
Catharine SymingtonAssociate Director
Catharine is an experienced strategic advisor on major projects, familiar with planning and consent processes during construction and operational phases. She is a trained facilitator and team builder. She has strong analytical and communication skills and is driven to achieve success for clients. Her recent project work has focused on collaborative working initiatives, strategic stakeholder engagement, community liaison and facilitation of high level workshops on behalf of a range of clients developing major infrastructure projects. She has also provided strategic advice and management of bids for tendering consortia and briefing public sector organizations on partnering and alliancing arrangements.
Sean RichesPrincipal Consultant
Sean helps individuals and teams to establish and embed new, more effective behaviours. He has nearly 20 years commercial experience; spent in front line change management roles in financial services, logistics and civil aviation. Sean believes that individuals and teams often have their own solutions but sometimes need help to uncover them, implement and embed them. Since moving into consultancy, Sean has worked for global organisations including Unilever, Oracle and Paramount Films, facilitating programmes with delegates from over 20 countries across Europe, the Middle East and Africa. He is a genuine international specialist and all his client workshops are lively, engaging and fun!
Fiona MackPrincipal Consultant
Fiona has a broad range of cross industry experience, both private and public sector; she is curious about people and about business. Fiona combines a strong commercial background with a passion for helping people connect with their spirit in a professional and personal context. Consistent feedback from clients is that Fiona understands the dynamics and politics of senior executive teams and is highly experienced at coaching all management levels. Fiona has a unique approach to improving performance based on over 15 years commercial experience within the pharmaceutical industry, working in a variety of sales, management, training, coaching and Organisational Development roles. Fiona brings energy, light, love and laughter to Leading Change!
Frederick FladmarkPrincipal Consultant
Frederick helps organisations implement their strategy to meet their executive goals. He does this through utilising principles of intent-based leadership. Many businesses now operate in ever-changing and complex environments, and to cope they must go from being efficient to being adaptable. Before joining the Norwegian Armed Forces in 2010, Frederick worked in London as a Financial Futures Trader.Frederick calls on his experience as a military intelligence officer supporting NATO special forces operations in Iraq and Afghanistan and leading soldiers in extreme arctic winter conditions. Perhaps that’s where he got a taste for swimming in winter fjords!
Mark WhitakerAssociate Director`
Mark is a senior commercial and operations professional with extensive commercial,contractual, operational and major project delivery experience in public and private sectors. Mark specialises in leading large multi-disciplinary teams;delivering complex commercial, operational and technical solutions,in complex and time-dependant environments. His achievements include delivery of the highly successful TfL Surface Transport (ST) 2012 Olympics’ Games Team. Nobody in our team punches more weight when it comes to getting things done in complex environments!
Samantha PearceExecutive Coach
Samantha is a leadership and life coach, with a passion for helping people and organisations to truly thrive. She works with talented people who want to transform their lives, their careers, their companies and their world. As well as being a coach, Samantha has 17 years’ experience as a global HR leader in the pharmaceutical, biotech and engineering industries. She has partnered and coached senior leaders, developed leadership competence in organisations, effected cultural change, improved employee engagement and ensured sustainable high performance. Given the combination of her experience and expertise, Samantha is uniquely positioned to truly understand the challenges faced by leaders.
Adrian GoodallExecutive and Team Coach
Adrian combines professional coaching and facilitation with his experience in financial markets and as a senior executive. He works with leaders, their teams and rising talent who have a desire for development and even better results and confidence in their roles and careers. These clients are typically dealing with the opportunities and challenges around leadership, promotion, direction, organisational change and teamwork. This can involve developing clarity of strategy, improving influencing and communication skills, stakeholder management, and greater levels of resilience and commitment. Adrian gets fantastic reviews for his ability to help people make important changes that help them get stuff done!
Steve BurtonPrincipal Consultant
Steve is a senior security and operations professional with extensive experience at both strategic, tactical and operational levels of delivery. He has extensive change, programme and operational management experience in complex organisations and political environments. He specialises in in leading large multi-functional teams and the development of strategic solutions to complex organisational challenges. His achievements include delivery of a transport policing structure for London that more than halved crime in a ten year period and the delivery of a transformed and more effective organisation for a major business area of Transport for London.
Frances GoodmanExecutive Coach
Frances is an experienced business coach and popular Leading Change associate. She has over 20 years corporate experience with large, national and international organisations with particular emphasis on individual and team development, communication and group facilitation as well as broadcasting, presenting, and sales and marketing. Frances has a dynamic and independent approach to coaching, driven by a passion and expertise to energise individuals and organisations to achieve previously unattainable levels of success, through fast-track performance coaching. Frances is driven by a personal goal to help clients overcome their challenges and obstacles; to cope with the pressure of high performance, to meet the changing demands of global competition and to outperform their competitors. She has worked with CEOs, senior executive, sportsmen and women, professionals and an MP to improve their personal performance. She has experience working in pharmaceutical, professional sports, banking, broadcasting, telecommunications and retail sectors. She is a Master Practitioner in Neuro Linguistic Programming. Her personal motto is “They can, because they think they can”.
Michael MoriartyPrincipal Consultant
Michael has 35 years’ experience of strategic planning and its translation to practical implementation, gaining these skills in a military career and subsequently developing them in the commercial sector. He managed a major programme for Eurostar, set up a subsidiary in Afghanistan for a multinational company and has led several turnarounds in the UK for a private equity partnership. The common themes in this varied career have been the need for absolute clarity of intent and the importance of aligning team behaviours with that intent; and for honest, unambiguous communication. Michael now works as a qualified coach to help both leaders and teams achieve that clarity and alignment and to develop the skills to put them into practice successfully and sustainably. Inevitably, this is a process of change for clients, with its attendant stresses. Michael brings understanding, experience and empathy to his role, empowering leaders and teams by helping them to see the active role they can play in the change process.
Julian WathenAssociate Director
Julian has extensive commercial, central government, public sector and military experience at director and board level. His passion is to assist organisations to: position themselves in the market, formulate and execute their strategy; develop propositions into winning tenders, including for large, complex and multi-site and multi-service contracts; and improving team performance across an organisation to deliver their strategic objectives. He is an experienced director with extensive commercial experience grounded at Manchester Business School, the University of Cambridge, and the Defence and Army Staff Colleges. His expertise covers:
- Formulation and execution of commercial strategy.
- Business Development, including prosecuting complex service tenders.
- Performance improvement to realise strategic objectives focused on improving team leader and team performance in a commercial organization.
Chris WilliamsPrincipal Consultant
Chris has over 20 years of project / portfolio management and transformational change leadership experience, gained in the pharmaceutical industry and NHS, combined with formal certification as an MBTI® practitioner. Her passion for people is at the core of her own business (Questae Coaching & Consulting Ltd), where she brings her emotional intelligence, energy and technical expertise to engage minds and inspire change in individuals, teams and organisations. She has a track record of enhancing performance and transforming delivery- whether it be through leading change initiatives; design and facilitation of team effectiveness or strategy definition workshops, or the application of her scientific expertise to optimise processes. Having held senior positions (e.g. R&D Chief of Staff) in complex, global and matrix organisations, Chris has demonstrated that her authentic leadership style enables her to develop trusting relationships at all levels. In addition, her diversity of experience makes her a valuable partner in developing holistic and bespoke solutions that are right for the needs of any client, to maximise success.
Mark GittinsPrincipal Consultant
Mark is an experienced leader, who has worked in the commercial sector for 23 years and a further 20 years in the military. He has led teams in complex operational environments and in multi-national constructs such as the United Nations or within US Corporates. Mark has been the Growth and Business Development Director for Cyber, Security, and Information Systems in the UK/Europe for some of the world’s largest Aerospace and Defence Companies, notably: Jacobs Engineering, QinetiQ, Lockheed Martin, Northrop Grumman, and TRW. Previously, as a Management Consultant, he worked on transformation assignments at Marks and Spencer, Selfridges, MBNA, and Bank of Ireland. He has built, led, shaped, and won strategic ICT projects in MoD, and the wider Public Sector such as MoJ, the Home Office, and Police and NATO. He brings a wealth of strategic advisory services to support customers in business pipeline growth, to build campaigns and design captures, or capability portfolio audit, plus new idea partnership approaches. He holds an enhanced security clearance. To relax, he is a part-time artist.
WHAT we do
Leading Change focuses on business strategy execution in a dynamic and complex world. Download our short 'on one page' summary to read about our approach and learn how we could enable your organisation liberate performance and deliver valuable results
HOW we do it
We turn strategy into action
We’re focused on strategy execution. It is everything we do. We understand strategy execution issues faced by business teams. We build solutions that help clients get important things done in the real world
We arm teams with the tools for success
Our methodology is distinctive and it works We deliver effective solutions across many key industry sectors, strategic projects and functions. We arm our clients with the tools and confidence to sustain performance, long after we leave. Our talented consultants blend the right approaches and tools to create solutions tailored to meet your needs. We support teams to clarify their strategy and make positive changes to improve their capability to implement it
We overcome challenges and achieve results
We are solution led We identify specific challenges making strategy implementation tough. We focus on helping you achieve results and the quality of our own performance. Our aim is to always exceed expectations. Our successful client relationships and proven results demonstrate our value. We let nothing stand in the way of great results and work hard to develop high performing teams
We're your critical friends
We build strong and enduring relationships based on trust We believe in identifying and discussing the truth in every situation. Sometimes we will tell you what you don’t want to hear, but we will tell you! We pride ourselves on building long-term relationships and getting to know people and businesses well